Café Performance Lead & Barista Coach

Barnes & Noble, Inc.; Fremont (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Employee Discount

401(k) with Company Match

Paid Time Off

Comprehensive Health Benefits

Transit Benefits

Job summary

Barnes & Noble, Inc. is seeking a Café Team Expert to lead the café, develop team knowledge, and create a welcoming environment for customers.

You will use data to impact sales, trends, waste, and inventory while collaborating with the Store Manager to implement strategic café actions for profitable results. You will be held to high standards of attendance, flexibility, and proactive leadership, guiding the team to deliver exceptional service and maintain safe, loss-prevention compliant

Qualifications

• Reliable attendance and punctuality.
• Ability to adapt shift scheduling to store needs.
• Leadership and team coordination.
• Strong customer service orientation.
• Basic data interpretation to inform decisions.

Responsibilities

• Lead and develop café team knowledge to create a welcoming environment for customers.
• Collaborate with Store Manager to implement café action plans and drive results.
• Identify and connect store data to influence sales, trends, waste, and inventory.

Skills

Reliable attendance

Flexible scheduling

Leadership

Customer service

Data interpretation

Job description

Barnes & Noble, Inc. is seeking a Café Team Expert to lead the café, develop team knowledge, and create a welcoming environment for customers.

You will use data to impact sales, trends, waste, and inventory while collaborating with the Store Manager to implement strategic café actions for profitable results. You will be held to high standards of attendance, flexibility, and proactive leadership, guiding the team to deliver exceptional service and maintain safe, loss-prevention compliant