Cafe Team Leader & Barista — Driving Profit

Barnes & Noble Booksellers, Inc.; Durham (NC); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Health benefits

Job summary

Barnes & Noble Booksellers, Inc. is seeking a Café Team Expert to lead the cafe team, ensuring welcoming service and high standards across drink and food preparation. You will train and coach staff while aligning with store leadership to drive profitability and customer satisfaction.

You will master café operations, inventory, and loss-prevention practices, while supporting the wider bookstore team and maintaining a positive, energetic work environment.

Qualifications

• Barista skills with drink preparation and presentation.
• Strong customer service and communication.
• Proactive leadership and reliable attendance.
• Ability to manage shift coverage and pace the service.

Responsibilities

• Lead cafe team to deliver high-quality beverage and food service.
• Collaborate with Store Manager to implement cafe action plans.
• Review sales, waste, and inventory data to improve profitability.
• Maintain safety, hygiene, and loss-prevention procedures.

Skills

Barista skills

Customer service

Leadership

Attendance reliability

Job description

Barnes & Noble Booksellers, Inc. is seeking a Café Team Expert to lead the cafe team, ensuring welcoming service and high standards across drink and food preparation. You will train and coach staff while aligning with store leadership to drive profitability and customer satisfaction.

You will master café operations, inventory, and loss-prevention practices, while supporting the wider bookstore team and maintaining a positive, energetic work environment.