Café Team Lead & Barista — Drive Guest Experience

Barnes & Noble, Inc.; Pasadena (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Barnes & Noble, Inc. in Denton, TX is seeking a Café Team Expert to lead the café team, develop knowledge, and create a welcoming environment for customers.

You will connect data to sales, trends, waste, and inventory to ensure a profitable café and collaborate with the Store Manager to implement action plans that deliver results. You will master barista competencies, train team members, manage inventory, ensure fast service, maintain standards, and support the wider Cluster while upholding

Qualifications

• Experience with barista skills and beverage preparation.
• Strong visual merchandising to maintain fixtures and displays.
• Efficient register operation and fast order taking.
• Support of bookselling goals and assisting the bookfloor team.
• Coach team on loss prevention and safety with de-escalation.
• Inventory management through beverage orders and stock control.
• Complete monthly inventory and waste logs on time.

Responsibilities

• Lead the café team and develop knowledge to create a welcoming environment.
• Collaborate with Store Manager to implement café action plans and drive results.
• Analyze category sales, inventory, and waste to maximize profitability.
• Ensure café safety, hygiene, and loss-prevention procedures.
• Provide knowledgeable beverage recommendations to customers and model service.

Skills

Punctual attendance

Customer service

Leadership

Active listening

Team collaboration

Initiative

Beverage knowledge

Job description

Barnes & Noble, Inc. in Denton, TX is seeking a Café Team Expert to lead the café team, develop knowledge, and create a welcoming environment for customers.

You will connect data to sales, trends, waste, and inventory to ensure a profitable café and collaborate with the Store Manager to implement action plans that deliver results. You will master barista competencies, train team members, manage inventory, ensure fast service, maintain standards, and support the wider Cluster while upholding