Café Supervisor: Lead Service & Team Excellence

Elior North America

Miami (FL)

On-site

USD 21,000 - 30,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical

Vision

UNUM benefits

Discount Program

Commuter Benefits

Employee Assistance Program (EAP)

401k

Sick Time

Holiday Pay

Tuition Reimbursement

Paid Time Off

Job summary

Elior North America is seeking a Café Supervisor to lead Front-of-House teams, ensure exceptional guest experiences, and support café operations across hospitality settings. You will train staff, monitor service quality, and assist with ordering, inventory, and invoicing while upholding cleanliness and hospitality standards.

This role emphasizes leadership, customer service, and the ability to thrive in a fast-paced environment, with opportunities to support catering events and company programs

Qualifications

Previous café, restaurant, hospitality, or supervisory experience preferred.
Strong leadership, communication, and customer service skills.
Organized, dependable, and able to thrive in a fast-paced environment.

Responsibilities

Train and develop Front-of-House team members.
Monitor guest satisfaction and service quality, especially during busy shifts.
Track ticket times to ensure efficient and consistent service.
Assist the Café Manager with ordering, inventory, and invoice processing.
Support internal catering events and special functions.
Maintain high standards of cleanliness, organization, and hospitality.

Skills

Leadership

Communication

Customer service

Organization

Job description

This role emphasizes leadership, customer service, and the ability to thrive in a fast-paced environment, with opportunities to support catering events and company programs

Get your free, confidential resume review.

or drag and drop your file here.