Food Service Supervisor FOH

Elior North America; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Vision

UNUM benefits

Discount Program

Commuter Benefits

Employee Assistance Program (EAP)

401k

Sick Time

Holiday Pay

Tuition Reimbursement

Paid Time Off

Job summary

Elior North America is seeking a Café Supervisor to lead Front-of-House teams, ensure exceptional guest experiences, and support café operations across hospitality settings. You will train staff, monitor service quality, and assist with ordering, inventory, and invoicing while upholding cleanliness and hospitality standards.

This role emphasizes leadership, customer service, and the ability to thrive in a fast-paced environment, with opportunities to support catering events and company programs

Qualifications

• Previous café, restaurant, hospitality, or supervisory experience preferred.
• Strong leadership, communication, and customer service skills.
• Organized, dependable, and able to thrive in a fast-paced environment.

Responsibilities

• Train and develop Front-of-House team members.
• Monitor guest satisfaction and service quality, especially during busy shifts.
• Track ticket times to ensure efficient and consistent service.
• Assist the Café Manager with ordering, inventory, and invoice processing.
• Support internal catering events and special functions.
• Maintain high standards of cleanliness, organization, and hospitality.

Skills

Leadership

Communication

Customer service

Organization

Job description

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The Role at a glance:

Are you a hospitality professional who enjoys leading teams and creating exceptional guest experiences? Join our team as aCafé Supervisor and play a key role in our daily operations.

Responsibilities:

• Train and develop Front-of-House team members.
• Monitor guest satisfaction and service quality, especially during busy shifts.
• Track ticket times to ensure efficient and consistent service.
• Assist the Café Manager with ordering, inventory, and invoice processing.
• Support internal catering events and special functions.
• Maintain high standards of cleanliness, organization, and hospitality.

Qualifications:

• Previous café, restaurant, hospitality, or supervisory experience preferred.
• Strong leadership, communication, and customer service skills.
• Organized, dependable, and able to thrive in a fast-paced environment.

Compensation:

• Medical (FT Employees)
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

About Constellation:

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.