Cafe Supervisor — Lead Guest Experience & Operations

The Bartolotta Restaurants; Milwaukee (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

The Bartolotta Restaurants in Milwaukee is seeking a Café Supervisor to manage the day-to-day operations of our grab-and-go café, focusing on food quality, sanitation, and guest service. This role requires a problem solver with a strong work ethic and the ability to work with minimal supervision.

The Café Supervisor will also manage sales, financials, guest satisfaction, and overall café oversight, ensuring standards in food safety and cleanliness while supporting budgeting and inventory control.

Qualifications

• Must be highly organized and self-directed.
• Ability to build relationships at all levels of the organization.
• Excellent interpersonal, oral, presentation and written communication skills.
• Strong project management skills.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Oversee the daily operation of the grab-and-go café.
• Identify responsibilities with management to meet objectives and guest service goals.
• Respond effectively to guest complaints and maintain service standards.
• Monitor operations to identify problems and opportunities for improvement.
• Control food, beverage, and labor costs with budgeting and P&L responsibilities.
• Oversee inventory, ordering, and weekly/monthly/annual sales reporting.

Skills

Highly organized

Relationship building

Interpersonal communication

Project management

Adaptability

Education

Fast-casual dining experience

Food & beverage knowledge

Cashier software familiarity

Job description

The Bartolotta Restaurants in Milwaukee is seeking a Café Supervisor to manage the day-to-day operations of our grab-and-go café, focusing on food quality, sanitation, and guest service. This role requires a problem solver with a strong work ethic and the ability to work with minimal supervision.

The Café Supervisor will also manage sales, financials, guest satisfaction, and overall café oversight, ensuring standards in food safety and cleanliness while supporting budgeting and inventory control.