Fine Dining Front-of-House Leader

The Bartolotta Restaurants; Milwaukee (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

The Bartolotta Restaurants in Milwaukee seeks a Restaurant Manager to lead front-of-house operations and deliver exceptional guest experiences. You will supervise servers, hosts, and service staff, partnering with the GM and AGM to hire, train, and develop the team.

The ideal candidate has 2–5 years of progressive restaurant experience, strong leadership, and a deep understanding of service, wine pairing, and safety standards. This is a full-time role in a fast-paced, guest-focused environment.

Qualifications

• Knowledge of restaurant operations and dining room management.
• Understanding of food and beverage service principles.
• Familiarity with health and safety regulations and sanitation practices.
• Proficient in staff scheduling and shift management.
• Knowledge of inventory management and ordering processes.
• Understanding of wine and beverage service.
• Strong supervisory, training, and leadership skills.
• Knowledge of tableside service techniques and etiquette.
• Understanding of food allergies, dietary restrictions, and special requests.
• Ability to handle customer inquiries, concerns, and complaints.

Responsibilities

• Greets guests and manages front-of-house service flow to maintain high dining standards.
• Schedules FOH staff, conducts pre-shift training on service techniques and wine pairing.
• Oversees table turns and dining room atmosphere for smooth service.
• Handles customer complaints promptly and professionally.
• Collaborates with kitchen and bar to ensure seamless service.
• Conducts pre-shift briefings on specials, reservations and new menu items.
• Provides ongoing training and communicates performance expectations.
• Manages setup and breakdown of dining room events or functions.
• Maintains front-of-house cleanliness and sanitation.
• Monitors inventory of service ware and coordinates replenishment as needed.
• Ensures safety regulations are followed in the dining area.

Skills

Restaurant operations

Supervisory leadership

Staff scheduling

Customer service

Interpersonal communication

Time management

Wine knowledge

Health & safety

Multitasking

Education

High school diploma

ServSafe certification

Bartending license

Tools

Microsoft Office

POS systems

Job description

The Bartolotta Restaurants in Milwaukee seeks a Restaurant Manager to lead front-of-house operations and deliver exceptional guest experiences. You will supervise servers, hosts, and service staff, partnering with the GM and AGM to hire, train, and develop the team.

The ideal candidate has 2–5 years of progressive restaurant experience, strong leadership, and a deep understanding of service, wine pairing, and safety standards. This is a full-time role in a fast-paced, guest-focused environment.