Cafe Supervisor

Explor Crater Lake, LLC; Oregon (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Employee housing

Benefits

Job summary

A scenic café operation located in the United States is seeking a Café Assistant to support the Café Manager in training staff and ensuring quality service. The ideal candidate should have customer service skills, a high school diploma, and a year of experience in a restaurant. Responsibilities include training staff, handling guest orders accurately, and maintaining a positive environment during busy shifts. Apply today for a role in a vibrant workplace!

Qualifications

• Possess ServSafe Certification in accordance with Company policy.
• Must be able to work a variety of shifts including nights and weekends.
• Ability to lift up to 25 lbs. frequently and handle tasks involving bending.

Responsibilities

• Assist the Cafe Manager in training and supporting Café staff.
• Ensure accuracy of all guest orders using the POS system.
• Maintain confidentiality regarding Café staff and company policies.

Skills

Excellent customer service and people skills

Excellent communication skills

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

At Explor Crater Lake, LLC, every day is an adventure — where tranquil beauty, scenic landscapes, and rich culture come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!

2026 Season

Summary of Position

Assist the Cafe Manager in training and supporting all Café staff to be proficient in preparing and serving food and/or beverages in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities

• Provide technical training and support to less experienced Cafe staff and model professionalism with guests and other employees at all times
• Ensure accuracy of all guest orders by maintaining expert knowledge of Point-of-Sale (POS) system(s)
• Possess thorough and accurate knowledge of menu items and specials
• Proficient and honest in cash handling and credit card transactions; Assist Café Manager with timely and accurate sales and tips reports and cash/credit card receipts
• Assist Café Manager with coaching and developing of Cafe staff and maintain thorough knowledge of Company’s Cafe operating policies and procedures
• Maintain confidentiality at all times regarding other Café staff
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Model teamwork and help Cafe Management meet business objectives
• Other duties per Duties Checklist and as requested

Position Requirements

• Possess ServSafe Certification in accordance with Company policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Excellent communication skills and be a team player capable of encouraging others in a positive manner
• Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting and squatting
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience

• Education: High School Diploma or equivalent
• Experience: Minimum (1) year in a restaurant establishment
• Resort/National Park Concession preferred

We maintain a drug-free workplace to ensure the safety and well-being of all employees.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.