Cafe Supervisor

ExplorUS; Lake Oswego (OR); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive pay

Employee housing

Benefits

Job summary

ExplorUS in Lake Oswego seeks a Cafe Assistant to support the Cafe Manager by training staff and ensuring excellent guest service.

Qualified applicants need a High School Diploma, customer service skills, and must be able to work various shifts. You will assist in maintaining beverage service standards and handle cash transactions accurately.

The ideal candidate will have ServSafe Certification and experience in a restaurant setting, contributing to a vibrant work environment.

Qualifications

• Possess ServSafe Certification in accordance with Company policy.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting and squatting.

Responsibilities

• Provide technical training and support to less experienced Cafe staff.
• Ensure accuracy of all guest orders using POS system.
• Maintain confidentiality regarding other Café staff.

Skills

Excellent customer service and people skills

Excellent communication skills

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

2026 Season

At Explor Crater Lake, LLC, every day is an adventure — where tranquil beauty, scenic landscapes, and rich culture come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!

Summary of Position

Assist the Cafe Manager in training and supporting all Café staff to be proficient in preparing and serving food and/or beverages in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities

• Provide technical training and support to less experienced Cafe staff and model professionalism with guests and other employees at all times.
• Ensure accuracy of all guest orders by maintaining expert knowledge of Point-of-Sale (POS) system(s).
• Possess thorough and accurate knowledge of menu items and specials.
• Proficient and honest in cash handling and credit card transactions; Assist Café Manager with timely and accurate sales and tips reports and cash/credit card receipts.
• Assist Café Manager with coaching and developing of Cafe staff and maintain thorough knowledge of Company’s Cafe operating policies and procedures.
• Maintain confidentiality at all times regarding other Café staff.
• Ensure alcoholic/non‑alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures.
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas.
• Model teamwork and help Cafe Management meet business objectives.
• Other duties per Duties Checklist and as requested.

Position Requirements

• Possess ServSafe Certification in accordance with Company policy.
• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Excellent communication skills and be a team player capable of encouraging others in a positive manner.
• Ability to lift up to 25 lbs. frequently and handle tasks involving bending, twisting and squatting.
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people.

Education and Experience

Education: High School Diploma or equivalent

Experience: Minimum (1) year in a restaurant establishment

Resort/National Park Concession preferred

We maintain a drug‑free workplace to ensure the safety and well‑being of all employees.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.