Shift Lead & Guest Experience Champion - Coffee Shop

Ziggi’s Coffee, LLC; Greeley (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

Ziggi’s Coffee, LLC in Colorado seeks an Assistant Manager who blends proactive leadership with a passion for guest experience. Working with the General Manager, you’ll help run daily operations, train teammates, and nurture a positive, growth-focused store culture.

You’ll lead by example on shifts, uphold drink quality and service standards, and ensure safety and cleanliness. This role rewards reliability, initiative, and strong communication as you support both staff development and excellent

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership

Customer service

Communication

Initiative

Reliability

Job description

Ziggi’s Coffee, LLC in Colorado seeks an Assistant Manager who blends proactive leadership with a passion for guest experience. Working with the General Manager, you’ll help run daily operations, train teammates, and nurture a positive, growth-focused store culture.

You’ll lead by example on shifts, uphold drink quality and service standards, and ensure safety and cleanliness. This role rewards reliability, initiative, and strong communication as you support both staff development and excellent