Cafe Shift Lead: Train & Elevate Team (Evenings/Weekends)

Colectivo Coffee Roasters; Mequon (WI); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

COLECTIVO COFFEE ROASTERS is seeking a Café Shift Leader in Mequon, Wisconsin to supervise daily operations and deliver a remarkable guest experience under the Café Manager. The role requires leadership, training of team members, and ensuring adherence to SOPs and brand standards.

You will lead by example, manage POS and administrative tasks, and help create a welcoming, energetic environment that supports business goals and team development.

Formación

• Degree or equivalent hospitality supervisory experience preferred.
• Strong customer service mindset and communication skills.
• Familiarity with POS systems and basic business math.
• Availability for evenings, weekends, and holidays.

Responsabilidades

• Deliver café’s positive financial results in line with budget.
• Develop and maintain accountability and continuous improvement per SOPs.
• Train and develop co-workers for responsibilities of their jobs.
• Delegate tasks using Café Functional Architecture Model to ensure great customer experience.
• Maintain a positive, inviting tone for customers and co-workers.
• Perform other duties or projects as assigned.

Conocimientos

Leadership

Customer service

POS proficiency

Educación

College degree in business-related field

Descripción del empleo

COLECTIVO COFFEE ROASTERS is seeking a Café Shift Leader in Mequon, Wisconsin to supervise daily operations and deliver a remarkable guest experience under the Café Manager. The role requires leadership, training of team members, and ensuring adherence to SOPs and brand standards.

You will lead by example, manage POS and administrative tasks, and help create a welcoming, energetic environment that supports business goals and team development.