Café Shift Leader — Elevate Guest Experience

Colectivo Coffee Roasters; Evanston (IL); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Colectivo Coffee Roasters in Evanston seeks a Café Shift Leader to supervise daily cafe operations and guide team members toward excellent customer service. You will help uphold SOPs, manage tasks, and contribute to a lively, welcoming atmosphere for guests and staff.

The role requires a business-related degree or supervisory experience in hospitality, plus proficiency with POS systems and basic math. Evening/weekend availability is essential.

Qualifications

• College degree in a business-related field or 6+ months of hospitality supervisory experience.
• Proficient use of POS and computer programs.
• Ability to handle basic business math for daily operations.
• Availability for evenings, weekends, and holidays.

Responsabilités

• Lead and supervise cafe operations to meet service standards.
• Deliver strong customer experience and uphold brand values.
• Develop co-workers and delegate tasks according to SOPs.
• Balance cash handling and daily financial results.
• Maintain a welcoming, energetic atmosphere for guests and staff.
• Assist with training and other duties as needed.

Connaissances

POS proficiency

Basic math

English literacy

Schedule flexibility

Physical stamina

Formation

College degree in business-related field

Minimum 6 months in hospitality/supervisory role

Outils

POS software

Basic computer skills

Description du poste

Colectivo Coffee Roasters in Evanston seeks a Café Shift Leader to supervise daily cafe operations and guide team members toward excellent customer service. You will help uphold SOPs, manage tasks, and contribute to a lively, welcoming atmosphere for guests and staff.

The role requires a business-related degree or supervisory experience in hospitality, plus proficiency with POS systems and basic math. Evening/weekend availability is essential.