Café Shift Lead: Lead a Fast-Paced Team to Delight Guests

Chobani; United States; Presencial; USD 23.419 - 34.440; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accrued PTO and FTO

Leadership training opportunities

Descripción de la vacante

A popular café chain is seeking a Shift Lead responsible for leading teams, ensuring excellent customer experiences, and training new team members. The role includes coaching staff, maintaining operations, and executing inventory tasks in a dynamic environment. Ideal candidates will have strong communication skills, a Food Safety Manager Certificate, and experience in customer service or hospitality. This position offers leadership development opportunities and a supportive team culture.

Formación

• Proven ability to coach, direct, and lead a team in a fast-paced environment.
• Experience in customer service, retail, or hospitality, with a strong focus on customer-facing roles.
• Strong communication and interpersonal skills.

Responsabilidades

• Lead a team on shift to create incredible customer experiences.
• Coach and direct team members in real time.
• Communicate expectations and facilitate ongoing training.
• Maintain a welcoming and safe work environment.
• Execute shift inventory tasks and maintain café organization.

Conocimientos

Customer service

Team leadership

Communication

Safety management

Educación

Food Safety Manager Certificate

Descripción del empleo

A popular café chain is seeking a Shift Lead responsible for leading teams, ensuring excellent customer experiences, and training new team members. The role includes coaching staff, maintaining operations, and executing inventory tasks in a dynamic environment. Ideal candidates will have strong communication skills, a Food Safety Manager Certificate, and experience in customer service or hospitality. This position offers leadership development opportunities and a supportive team culture.