Shift Leader: Lead Shifts, Elevate Guest Experience

Caribou Coffee; Minneapolis (MN); On-site; USD 17,564 - 29,274; Part time

Job summary

A popular coffee shop chain is seeking a Shift Leader to oversee store operations and enhance team and guest experiences. The ideal candidate will have leadership experience and a passion for customer service. Responsibilities include training team members, managing shift operations, and ensuring quality standards. Candidates should be at least 18 years old and be flexible with work hours, including mornings and weekends. join the rewarding environment of coffee enthusiasts.

Qualifications

• At least 1 year of leadership, restaurant, retail, or customer service experience required.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction.
• Ensure team executes SOP and quality standards correctly.
• Coach and give feedback to Team Members.

Skills

Leadership experience

Customer service

Team engagement

Education

High school diploma or GED equivalent

Job description

A popular coffee shop chain is seeking a Shift Leader to oversee store operations and enhance team and guest experiences. The ideal candidate will have leadership experience and a passion for customer service. Responsibilities include training team members, managing shift operations, and ensuring quality standards. Candidates should be at least 18 years old and be flexible with work hours, including mornings and weekends. join the rewarding environment of coffee enthusiasts.