Cafe Shift Lead: Craft Coffee & Team Growth

Starbucks Corp.; Clarksville (TN); On-site; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer-m

Starbucks equity program

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead a busy store, ensuring high-quality beverages and food, while coaching team members and maintaining safety and cash handling standards.

You will direct operations, train partners, and uphold customer service excellence across all shifts, including mornings, evenings, and holidays. Benefits support growth and well-being under a values-driven program.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• Six (6) months of experience delegating tasks to two or more employees.
• Ability to direct the work of others and coach teammates.
• Strong communication and interpersonal skills.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming Starbucks space.
• Ensure quality beverages and food items follow standard recipes.
• Coach and delegate tasks to team members to meet store goals.
• Maintain cash handling, safety, and security procedures.
• Support store operations during busy periods and holidays.

Skills

Customer service

Leadership

Communication

Cash handling

Food safety

Teamwork

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead a busy store, ensuring high-quality beverages and food, while coaching team members and maintaining safety and cash handling standards.

You will direct operations, train partners, and uphold customer service excellence across all shifts, including mornings, evenings, and holidays. Benefits support growth and well-being under a values-driven program.