Cafe Shift Lead: Hospitality, Team Coaching & Growth

ALFRED; Los Angeles (CA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, & Vision coverage

Paid time off accruals

401(k) eligibility after 12 months of

Free shift drinks and employee discs

Growth and advancement opportunities

Open Path Collective - Therapy Mentb

Employee referral bonuses

Creative and collaborative teamculture

Job summary

ALFRED in Porter Ranch, CA is seeking a Full-Time Shift Lead to support daily cafe operations and guide the team through busy shifts. This role emphasizes hands-on leadership, maintaining service quality, and a welcoming atmosphere for guests.

The Shift Lead will oversee opening, mid, and closing shifts, coach staff, manage cash handling and tips, and uphold health and safety standards in a fast-paced cafe environment.

Qualifications

• Prior cafe, coffee, or restaurant experience preferred, but not required.
• Passion for hospitality and guest experience.
• Strong communication and interpersonal skills.
• Willingness to learn and grow; flexible schedule.

Responsibilities

• Lead by example to deliver exceptional hospitality and Alfred standards.
• Provide confident leadership during shifts for smooth operations.
• Coach and onboard team, develop barista knowledge.
• Oversee opening, mid, closing shifts, cash handling, and tip distribution.
• Monitor safety, sanitation, and HACCP compliance.

Skills

Customer service

Leadership

Communication

Teamwork

Hospitality

Tools

POS system

Job description

ALFRED in Porter Ranch, CA is seeking a Full-Time Shift Lead to support daily cafe operations and guide the team through busy shifts. This role emphasizes hands-on leadership, maintaining service quality, and a welcoming atmosphere for guests.

The Shift Lead will oversee opening, mid, and closing shifts, coach staff, manage cash handling and tips, and uphold health and safety standards in a fast-paced cafe environment.