Cafe Shift Lead & Hospitality Champion

Blue Bottle Coffee; Palo Alto (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Comprehensive health, dental, and V

Best-in-class coffee training

401(k) plan

Paid time off & volunteer hours

50% product discount

2 free drinks during shifts

Flexible spending account

Employee Assistance Program

Additional benefits information

Job summary

Blue Bottle Coffee in Palo Alto is seeking a Shift Supervisor to lead hospitality and uphold cafe standards. You will drive exceptional guest experiences, coach teammates, and oversee daily operations to ensure safety, quality, and efficiency.

The role emphasizes training, hands-on leadership, and sustaining sustainable practices while delivering the high standards Blue Bottle is known for.

Qualifications

• Experience leading and enabling cafe teams to learn and improve.
• Strong communication skills with guests and teammates.
• Curiosity to explore tastings, cuppings and product knowledge.
• Empathy, adaptability and teamwork in fast-paced environments.

Responsibilities

• Lead hospitality and beverage/food standards while coaching teammates.
• Oversee service flow, safety, cleanliness and efficiency in the cafe.
• Assist with ordering, receiving and inventory management.
• Onboard and train new team members and manage breaks and staffing.
• Address guest concerns promptly and maintain high-quality experiences.

Skills

Team leadership

Communication

Guest service

Curiosity

Education

Blue Bottle Academy Barista training

Food Safety Certification

Job description

Blue Bottle Coffee in Palo Alto is seeking a Shift Supervisor to lead hospitality and uphold cafe standards. You will drive exceptional guest experiences, coach teammates, and oversee daily operations to ensure safety, quality, and efficiency.

The role emphasizes training, hands-on leadership, and sustaining sustainable practices while delivering the high standards Blue Bottle is known for.