Shift Supervisor: Elite Coffee Hospitality Leader

Blue Bottle Coffee; New York (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Comprehensive health, dental, and视ison

Best-in-class coffee training

401(k) plan

Paid time off

50% discount on products

2 free drinks during shifts

Flexible spending account

Employee Assistance Program

Additional benefits information

Job summary

Blue Bottle Coffee in New York is seeking a Shift Supervisor to lead hospitality and daily operations, ensuring quality beverage and food service. You will train teammates, manage inventory, assist with cash handling, and uphold safety and cleanliness standards.

You’ll drive sales initiatives and sustainability efforts while mentoring staff and delivering exceptional guest experiences. The role emphasizes hands-on leadership, seamless teamwork, and continuous improvement in a fast-paced cafe

Qualifications

• 6 months to 1 year of supervisory experience or experience in team leadership.
• Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire
• Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
• Basic math and computer skills
• A flexible schedule and are available to work mornings, evenings, weekends, and holidays

Responsibilities

• Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives
• Support ongoing operations and continuous improvement within the cafe, through the assigned operational area of focus, taking a proactive role in ensuring the right routines, processes, and tools are in place to enable the team’s success
• Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency
• Execute essential operational support duties such as ordering, receiving, and managing inventory
• Follow the Leader on Duty process and checklists by strategically deploying staff, overseeing breaks, and ensuring exceptional hospitality and adherence to Blue Bottle’s standards for beverage and food preparation
• Facilitate the onboarding and training of new team members, ensuring seamless integration into the team
• Assume responsibility for cash handling and daily deposits
• Promptly address guest concerns within the Cafe
• Lead efforts to achieve company-wide sustainability objectives, actively engaging your team in these initiatives
• Consistently prepare and serve beverages and food items to the highest quality standards
• Demonstrate exemplary behavior as a role model for your team members, consistently setting high standards and continuously striving for improvement, and lead with Omotenashi in mind

Skills

Supervisory experience

Food safety knowledge

Math skills

computer skills

Flexible schedule

Education

Blue Bottle Academy Barista training

Job description

Blue Bottle Coffee in New York is seeking a Shift Supervisor to lead hospitality and daily operations, ensuring quality beverage and food service. You will train teammates, manage inventory, assist with cash handling, and uphold safety and cleanliness standards.

You’ll drive sales initiatives and sustainability efforts while mentoring staff and delivering exceptional guest experiences. The role emphasizes hands-on leadership, seamless teamwork, and continuous improvement in a fast-paced cafe