Café Service Lead: Guest Experience & Ops Coach

Life Time Inc.; BLOOMINGTON (MN); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Fully subsidized membership

Medical and dental coverage

Vision, prescription drug coverage

401(k) with company match

Paid time off

Job summary

Life Time Inc. is seeking an Assistant Café Leader in Bloomington, MN to support the Café Leader in delivering guest experiences and leading daily operations. You will coach a team, manage labor, food costs, and inventory, and ensure food safety and brand standards on every shift.

The role emphasizes service leadership, a strong café culture, and ongoing development of team members in a fast-paced environment.

Qualifications

• Strong passion for hospitality, guest engagement, and team leadership.
• Ability to lead by example and coach others in a fast-paced café environment.
• Experience working with POS systems, food handling, and inventory processes.
• Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts.
• Strong communication and organizational skills.
• ServSafe Manager certification or equivalent; CPR/AED certification.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Skills

Team leadership

Guest engagement

Communication

Education

High School Graduate or equivalent

Tools

POS systems

Inventory processes

Job description

Life Time Inc. is seeking an Assistant Café Leader in Bloomington, MN to support the Café Leader in delivering guest experiences and leading daily operations. You will coach a team, manage labor, food costs, and inventory, and ensure food safety and brand standards on every shift.

The role emphasizes service leadership, a strong café culture, and ongoing development of team members in a fast-paced environment.