Café Operations & Guest Experience Lead

Life Time Inc.; Westfield (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily operations. You will coach team members, uphold hospitality standards, and help drive financial performance with a service-forward mindset.

In this role, you’ll develop a high-performing café culture, maintain food quality and safety, and collaborate with the leadership team to ensure smooth, efficient service aligned with Life Time’s brand.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of leadership experience in a fast-casual or café setting.
• Experience with POS systems, food handling and inventory processes.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Skills

Leadership

Hospitality

Coaching

Communication

Inventory management

Education

High School Diploma

Tools

POS systems

Inventory systems

Job description

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily operations. You will coach team members, uphold hospitality standards, and help drive financial performance with a service-forward mindset.

In this role, you’ll develop a high-performing café culture, maintain food quality and safety, and collaborate with the leadership team to ensure smooth, efficient service aligned with Life Time’s brand.