Cafe Experience Leader - Guest Service & Ops

lifetime; Paradise Valley (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Life Time is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences and running daily operations in a fast-paced café setting. You will coach the team, uphold Life Time hospitality standards, and contribute to food safety and quality across shifts.

The role emphasizes training, scheduling, and cultivating a customer-centric café culture to drive service excellence and business results.

Qualifications

• 1-2 years of leadership experience in a fast-casual or café setting.
• ServSafe Manager certification or equivalent.
• High School Diploma or equivalent required.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Skills

Hospitality leadership

Team leadership

Coaching & training

POS systems experience

Communication skills

Organizational skills

Education

High School diploma or equivalent

College degree preferred

Tools

POS systems

Job description

Life Time is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences and running daily operations in a fast-paced café setting. You will coach the team, uphold Life Time hospitality standards, and contribute to food safety and quality across shifts.

The role emphasizes training, scheduling, and cultivating a customer-centric café culture to drive service excellence and business results.