Cafe Sales & Guest Experience Pro

141 Hard Rock Cafe International (STP) Inc; Myrtle Beach (SC); On-site; USD 24,000 - 32,000; Full time

Job summary

Hard Rock Cafe International (STP) Inc. in Myrtle Beach, SC is seeking team members to warmly greet guests, answer questions, and operate a point-of-sale system. You will handle cash, balance drawers, and help maintain a clean, organized store and stock levels.

In this role you’ll engage guests to understand their needs, upsell products, and deliver memorable experiences that align with Hard Rock’s brand. Training and benefits vary by employment status.

Responsibilities

• Greeting guests.
• Answering questions accurately and politely.
• Answering the phone.
• Processing sales transactions using a point-of-sale system.
• Handling cash and other forms of payment.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating product knowledge.
• Determining guests’ needs through 1-on-1 conversations and informing guests of product features and benefits.
• Suggestive selling using proven techniques.
• Maintaining a clean and organized store.
• Maintaining proper product stock levels through retail pulls and inventories.
• Displaying products per visual standards.
• Performing opening, closing and side duties (cleaning, polishing, sweeping, folding products).
• Ensuring guest satisfaction and creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Job description

Hard Rock Cafe International (STP) Inc. in Myrtle Beach, SC is seeking team members to warmly greet guests, answer questions, and operate a point-of-sale system. You will handle cash, balance drawers, and help maintain a clean, organized store and stock levels.

In this role you’ll engage guests to understand their needs, upsell products, and deliver memorable experiences that align with Hard Rock’s brand. Training and benefits vary by employment status.