Outlet Server: Create Memorable Guest Experiences

Hard Rock Cafe International; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Hard Rock Cafe International in Myrtle Beach is seeking team members to provide friendly, attentive service, take guests’ orders, run food, handle payments, and maintain a clean, organized station.

You will demonstrate product knowledge, upsell items, and ensure responsible alcohol service while using a POS system. We aim to create memorable experiences and “Raving Fans” for every guest.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under 30 years old.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Job description

Hard Rock Cafe International in Myrtle Beach is seeking team members to provide friendly, attentive service, take guests’ orders, run food, handle payments, and maintain a clean, organized station.

You will demonstrate product knowledge, upsell items, and ensure responsible alcohol service while using a POS system. We aim to create memorable experiences and “Raving Fans” for every guest.