Guest Experience Retail Sales Associate

141 Hard Rock Cafe International (STP) Inc; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

141 Hard Rock Cafe International (STP) Inc seeks a Sale Associate to guide guests through the shopping experience and uphold Hard Rock's brand energy. You will greet guests, answer questions, process sales at the POS, manage cash, and maintain stock and store presentation while delivering memorable experiences that earn loyal customers.

The role requires HS diploma, superb customer service, and flexibility to work weekends and holidays; prior retail or gaming industry experience is a plus.

Qualifications

• High School diploma or GED required.
• Excellent customer service and communication skills.
• Ability to handle cash and perform transactions accurately.
• Flexible to work holidays and weekends.

Responsibilities

• Greet guests and assist with shopping experience.
• Answer questions accurately and politely.
• Process sales transactions using POS system.
• Maintain cash drawer balances and handle payments.
• Keep store clean, organized, and stocked.
• Provide product knowledge and upsell where appropriate.
• Create memorable guest experiences and maintain the brand image.

Skills

Customer service

Communication

Cash handling

Adaptability

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

141 Hard Rock Cafe International (STP) Inc seeks a Sale Associate to guide guests through the shopping experience and uphold Hard Rock's brand energy. You will greet guests, answer questions, process sales at the POS, manage cash, and maintain stock and store presentation while delivering memorable experiences that earn loyal customers.

The role requires HS diploma, superb customer service, and flexibility to work weekends and holidays; prior retail or gaming industry experience is a plus.