Cafe Retail Guest Experience Specialist

Hard Rock International; Orlando (FL); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Hard Rock Cafe Orlando is seeking a friendly Cafe Retail Sales Associate to greet guests, answer questions, and guide shoppers through our merchandise. You will handle sales transactions using a POS, maintain stock levels, and keep the store neat and presentable to reflect the brand.

In this role you’ll contribute to memorable guest experiences with a positive attitude and strong communication, helping to drive sales while upholding Hard Rock’s standards.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to stay calm in a fast-paced environment.
• Friendly, upbeat demeanor and good communication.

Responsibilities

• Greet guests and assist with questions and product information.
• Answer the phone and handle sales transactions using a POS.
• Maintain cash drawer balances and assist with stock levels.
• Direct guests to areas/restrooms and ensure store cleanliness.
• Demonstrate product knowledge and perform suggestive selling.
• Support opening/closing duties and maintain visual standards.

Skills

Customer service

Communication

Organizational skills

Positive attitude

Team player

Tools

POS system

Job description

Hard Rock Cafe Orlando is seeking a friendly Cafe Retail Sales Associate to greet guests, answer questions, and guide shoppers through our merchandise. You will handle sales transactions using a POS, maintain stock levels, and keep the store neat and presentable to reflect the brand.

In this role you’ll contribute to memorable guest experiences with a positive attitude and strong communication, helping to drive sales while upholding Hard Rock’s standards.