Guest Experience Server & Beverage Service Pro

Hard Rock Cafe; Atlanta (GA); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Healthy work-life balance

Job summary

Hard Rock Cafe is seeking a friendly server to take orders, run food, handle payments, and ensure a memorable guest experience. You will use a POS system, verify IDs, and provide responsible alcohol service within a fast-paced environment.

Applicants should have a High School diploma or GED and knowledge of food safety procedures. The role emphasizes upselling and maintaining clean stations, with opening/closing duties as needed.

Qualifications

• High School diploma or GED equivalent.
• Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program may be required.

Responsibilities

• Take guests’ orders and process them accurately.
• Run food to tables.
• Handle cash and other payments.
• Operate the point-of-sale system.
• Verify IDs for guests who appear under 30.
• Provide responsible alcohol service.
• Demonstrate product knowledge to guests.
• Engage guests to create memorable experiences.
• Maintain a clean, organized work station.
• Assist with opening/closing side duties.

Skills

Customer service

Suggestive selling

Alcohol service

POS operation

Cash handling

Product knowledge

Education

High School Diploma or GED

Tools

POS system

Job description

Hard Rock Cafe is seeking a friendly server to take orders, run food, handle payments, and ensure a memorable guest experience. You will use a POS system, verify IDs, and provide responsible alcohol service within a fast-paced environment.

Applicants should have a High School diploma or GED and knowledge of food safety procedures. The role emphasizes upselling and maintaining clean stations, with opening/closing duties as needed.