Cafe Quick Service Lead — Elevate Guests & Perks

Eatal; Short Hills (NJ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Short Hills is seeking a Cafe Quick Service Lead to supervise daily QSR counter operations and lead a hospitality-driven team. The role reports to the QSR General Manager and supports training, inventory, and guest service excellence.

The ideal candidate brings supervisory experience, strong money-handling skills, and knowledge of coffee and Italian cuisine. Onsite work with a flexible schedule is required. Compensation is hourly with growth opportunities.

Qualifications

• Availability to work onsite with a flexible schedule including evenings, weekends and holidays.
• Ability to lift up to 50 pounds.
• Ability to stand and move for up to 8 hours (walking, bending, squatting).
• Experience operating espresso machines, blenders, juicers and cash registers.
• Knowledge of coffee and Italian cuisine and beverages preferred.

Responsibilities

• Supervise and help run day-to-day QSR counter operations under the QSR General Manager.
• Maintain leadership presence on the floor, interacting with guests, team members, and vendors.
• Train, motivate, mentor and organize team members.
• Purchase supplies, beverages and equipment per direction of the QSR General Manager.
• Monitor inventory, check orders and distribute supplies as needed.
• Manage transactions and ensure accurate accounting.
• Record shift notes and assist with scheduling and admin duties as needed.
• Ensure compliance with quality, health, safety and sanitation standards.

Skills

Supervisory experience

Money handling

Steps of service knowledge

Excellent communication

Coffee knowledge

Italian cuisine knowledge

Education

High school diploma or equivalent

Job description

Eataly Short Hills is seeking a Cafe Quick Service Lead to supervise daily QSR counter operations and lead a hospitality-driven team. The role reports to the QSR General Manager and supports training, inventory, and guest service excellence.

The ideal candidate brings supervisory experience, strong money-handling skills, and knowledge of coffee and Italian cuisine. Onsite work with a flexible schedule is required. Compensation is hourly with growth opportunities.