QSR Café Manager — Lead Service & Team Growth

Eatal; Short Hills (NJ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Job summary

Eataly Short Hills is seeking a Café Quick Service (QSR) Manager to supervise daily QSR operations, lead a team of leads, baristas and sales associates, and ensure hospitality excellence at our Short Hills location. This role reports to the Operations Manager and requires hands-on leadership on the floor.

Ideal candidates have 3+ years of lead experience in food service, strong money-handling skills, and knowledge of coffee, Italian cuisine, and service standards.

Qualifications

• Minimum 3+ years of lead or supervisory experience in food service.
• Strong communication and problem-solving abilities.
• Experience with cash handling and POS systems preferred.

Responsibilities

• Supervise QSR staff and oversee day-to-day operations.
• Maintain hospitality standards and guest interactions.
• Collaborate with Operations Manager on admin/financial duties.
• Train, motivate and organize team members.
• Monitor inventory and manage orders.
• Handle transactions and ensure accurate accounting.

Skills

Lead/supervisory

Money handling

Service steps

Communication

Problem solving

Coffee knowledge

Italian cuisine

Education

High school diploma or equivalent

Post-secondary degree preferred

Job description

Eataly Short Hills is seeking a Café Quick Service (QSR) Manager to supervise daily QSR operations, lead a team of leads, baristas and sales associates, and ensure hospitality excellence at our Short Hills location. This role reports to the Operations Manager and requires hands-on leadership on the floor.

Ideal candidates have 3+ years of lead experience in food service, strong money-handling skills, and knowledge of coffee, Italian cuisine, and service standards.