Cafe Quick Service (QSR) Manager- Eataly Short Hills

Eataly; Millburn (NJ); Sur place; USD 65 000 - 75 000; Plein temps

Résumé du poste

Eataly Short Hills in Millburn, NJ is seeking a Cafe Quick Service (QSR) Manager to supervise the day-to-day operations of the QSR counters and lead a team of baristas and sales associates.

Reporting to the Operations Manager, you will maintain a visible leadership presence on the floor, manage scheduling and orders, monitor inventory, ensure quality and hospitality standards, and train staff to deliver Italian-inspired coffee and grab-and-go offerings.

Qualifications

• 3+ years of lead or supervisory experience in food service.
• Strong knowledge of steps of service.
• Excellent communication and problem-solving skills.
• Knowledge of coffee and coffee production.
• Knowledge of Italian cuisine and beverage preferred.

Responsabilités

• Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met
• Collaborates closely with the Opertion Manager on certain aspects of management including administrative and financial duties
• Trains, motivates, mentors and organizes team members
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
• Monitors inventory, checks orders and distributes supplies as needed throughout the department
• Manages transactions and ensures accurate accounting
• Records shift notes and assists with administrative duties such as scheduling when needed
• Ensures department complies with all quality, health, safety and sanitation standards
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Connaissances

Leadership

Guest hospitality

Communication

Problem-solving

Coffee knowledge

Italian cuisine knowledge

Formation

High School Diploma or equivalent

Description du poste

Cafe Quick Service (QSR) Manager- Eataly Short Hills

Eataly Short Hills 1200 Morris Turnpike, Millburn, NJ
07078, United States Full-time

Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

Job Description

Eataly's bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Manager assists with supervising and running the day-to-day operations of the QSR counters.

Reports directly to the Operation Manager and supervises the QSR staff of service leads, baristas and sales associates.

• Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met
• Collaborates closely with the Opertion Manager on certain aspects of management including administrative and financial duties
• Trains, motivates, mentors and organizes team members
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
• Monitors inventory, checks orders and distributes supplies as needed throughout the department
• Manages transactions and ensures accurate accounting
• Records shift notes and assists with administrative duties such as scheduling when needed
• Ensures department complies with all quality, health, safety and sanitation standards
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Salary for this role: $65k-$75k

Qualifications

• High school graduate or equivalent; post-secondary degree preferred
• 3+ years of lead or supervisory experience in food service
• Math skills and ability to handle money accurately
• Strong knowledge of steps of service
• Excellent communication and problem-solving skills
• Knowledge of coffee and coffee production
• Knowledge of Italian cuisine and beverage preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, and cash register