Cafe QSR Manager | Lead Coffee & Italian Delights Team

Eataly; Millburn (NJ); On-site; USD 65,000 - 75,000; Full time

Job summary

Eataly Short Hills in Millburn, NJ is seeking a Cafe Quick Service (QSR) Manager to supervise the day-to-day operations of the QSR counters and lead a team of baristas and sales associates.

Reporting to the Operations Manager, you will maintain a visible leadership presence on the floor, manage scheduling and orders, monitor inventory, ensure quality and hospitality standards, and train staff to deliver Italian-inspired coffee and grab-and-go offerings.

Qualifications

• 3+ years of lead or supervisory experience in food service.
• Strong knowledge of steps of service.
• Excellent communication and problem-solving skills.
• Knowledge of coffee and coffee production.
• Knowledge of Italian cuisine and beverage preferred.

Responsibilities

• Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met
• Collaborates closely with the Opertion Manager on certain aspects of management including administrative and financial duties
• Trains, motivates, mentors and organizes team members
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
• Monitors inventory, checks orders and distributes supplies as needed throughout the department
• Manages transactions and ensures accurate accounting
• Records shift notes and assists with administrative duties such as scheduling when needed
• Ensures department complies with all quality, health, safety and sanitation standards
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Skills

Leadership

Guest hospitality

Communication

Problem-solving

Coffee knowledge

Italian cuisine knowledge

Education

High School Diploma or equivalent

Job description

Eataly Short Hills in Millburn, NJ is seeking a Cafe Quick Service (QSR) Manager to supervise the day-to-day operations of the QSR counters and lead a team of baristas and sales associates.

Reporting to the Operations Manager, you will maintain a visible leadership presence on the floor, manage scheduling and orders, monitor inventory, ensure quality and hospitality standards, and train staff to deliver Italian-inspired coffee and grab-and-go offerings.