Café Operations Leader – Starbucks (Full-Time)

Bloomingdale's Inc.; Skokie (IL); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Eight holidays

Leadership development

Employee resource groups

Volunteer opportunities

Performance-based incentives

Job summary

The Starbucks Daily Operations Leader inside Macy’s Old Orchard in Skokie, IL, directs daily cafe operations and leads a team of baristas to deliver exceptional service and beverages. This full-time role emphasizes safety, profitability, and adherence to brand standards while fostering a positive, energetic work environment.

Responsibilities include coaching staff, maintaining quality, coordinating inventory and ordering, and ensuring regulatory compliance.

Qualifications

• High school diploma or equivalent required; ServSafe certification preferred.
• Excellent leadership and coaching abilities with team development focus.
• Strong customer service orientation and conflict resolution skills.

Responsibilities

• Lead daily cafe operations, ensuring safety and quality standards.
• Deliver exceptional customer experiences and train staff for service excellence.
• Coordinate ordering, inventory, and cost controls to meet budgets.
• Monitor labor, sales, and expenses to achieve profitability goals.
• Oversee cash handling and POS operations per policy.

Skills

Leadership

Coaching

Customer Focus

Organizational Skills

Problem-Solving

Business Acumen

Food Safety

Education

High School Diploma

ServSafe Certification

Job description

The Starbucks Daily Operations Leader inside Macy’s Old Orchard in Skokie, IL, directs daily cafe operations and leads a team of baristas to deliver exceptional service and beverages. This full-time role emphasizes safety, profitability, and adherence to brand standards while fostering a positive, energetic work environment.

Responsibilities include coaching staff, maintaining quality, coordinating inventory and ordering, and ensuring regulatory compliance.