Cafe Operations Lead — Full-Time, Benefits & Free Coffee

Sightglass Coffee Roasters Llc; Berkeley (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off and parental leave

Free coffee at any Sightglass cafe and

Discounts on food, merchandise, extra–

Job summary

Sightglass Coffee Roasters Llc is seeking an Assistant Store Manager to support the Store Manager and lead the cafe during assigned shifts. You will delegate tasks, maintain smooth workflow, train staff, and uphold service standards. You may act as person in charge in the manager's absence.

Responsibilities include coaching, scheduling, cash handling, inventory, and adherence to health and safety policies. A ServSafe Food Handler's card is preferred, and a customer-focused, calm leader is

Qualifications

• Full-time availability: 30-40 hours per week, with weekends.
• Passion for coffee, food and beverage.
• Able to manage multiple tasks under pressure.
• Excellent customer service and professional demeanor.

Responsibilities

• Maintain shift flow by delegating tasks (cleaning, stocking, prepping) and ensuring staff focus on customer support and sales.
• Communicate staff feedback, difficulties, and successes to Store Manager.
• Educate staff and customers on current product offerings (beans, drinks, food, and merchandise).
• Adhere to policies including cash handling, product standards, facility maintenance and hospitality best practices.
• Assist in hiring processes and interviews; maintain staffing within budget.
• Manage cash drawers, deposits, and reconciliations per procedures.
• Conduct monthly inventory and support inventory accuracy.

Skills

Customer service

Leadership

Communication

Time management

Teamwork

Education

ServSafe Food Handler certification

Job description

Sightglass Coffee Roasters Llc is seeking an Assistant Store Manager to support the Store Manager and lead the cafe during assigned shifts. You will delegate tasks, maintain smooth workflow, train staff, and uphold service standards. You may act as person in charge in the manager's absence.

Responsibilities include coaching, scheduling, cash handling, inventory, and adherence to health and safety policies. A ServSafe Food Handler's card is preferred, and a customer-focused, calm leader is