Cafe Shift Leader: Team & Operations Coach

Sightglass Coffee; Los Angeles (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Sightglass Coffee in Los Angeles is seeking a Shift Lead to support cafe operations and uphold our service standards. You will lead shift activities, ensure staff stay customer-focused and productive, and collaborate with management to address cafe needs.

This role requires strong teamwork and a commitment to policies and procedures on the floor. As a key on-floor leader, you will coach teammates, model excellent hospitality, and help maintain a smooth, welcoming cafe environment during peak

Responsibilities

• Lead shift operations to ensure customer focus and productivity.
• Delegate tasks to team members and monitor adherence to policies.
• Collaborate with leadership to share feedback and cafe needs.
• Act as leader-on-duty during shifts.

Job description

Sightglass Coffee in Los Angeles is seeking a Shift Lead to support cafe operations and uphold our service standards. You will lead shift activities, ensure staff stay customer-focused and productive, and collaborate with management to address cafe needs.

This role requires strong teamwork and a commitment to policies and procedures on the floor. As a key on-floor leader, you will coach teammates, model excellent hospitality, and help maintain a smooth, welcoming cafe environment during peak