Guest Experience Leader — Café Operations & Team Coach

Life Time Inc.; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team.

This role blends service leadership with operational know-how to ensure the café runs smoothly, safely, and in line with Life Time’s hospitality standards. You will coach team members, manage labor and inventory, uphold food safety, and contribute to meeting business goals while fostering a welcoming,

Qualifications

• High School diploma or equivalent.
• ServSafe Manager certification required.
• CPR/AED certification required.
• College degree in business, culinary arts, hospitality, or related field preferred.
• 1–2 years leadership experience in a fast-casual or café setting.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift.

Skills

Hospitality leadership

Team coaching

POS & inventory

Communication & organization

Education

High School Diploma

ServSafe Manager

CPR/AED

ServSafe Alcohol Safety

College degree (business/hospitality)

Job description

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team.

This role blends service leadership with operational know-how to ensure the café runs smoothly, safely, and in line with Life Time’s hospitality standards. You will coach team members, manage labor and inventory, uphold food safety, and contribute to meeting business goals while fostering a welcoming,