Cafe Operations Lead: Guest Experience & Team Coach

Life Time Inc.; Garland (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Life Time seeks an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role blends service leadership with operational know-how to ensure the cafe runs smoothly and safely, aligned with Life Time’s hospitality standards.

You will coach team members, help manage labor and inventory, uphold food safety, and contribute to business goals while building a guest-centric cafe culture.

Qualifications

• 1-2 years leadership experience in a fast-casual or café setting.
• Experience with POS systems, food handling, and inventory processes.
• ServSafe Manager certification or equivalent.
• ServSafe Alcohol Safety or equivalent (if applicable).
• CPR/AED certification.

Responsibilities

• Leads day-to-day café operations with focus on hospitality and shift execution.
• Coaches, trains, and motivates team members to deliver guest experiences.
• Partners with Café Leader to manage labor, food costs, inventory and financial performance.
• Supports hiring, onboarding and development of team members to foster service-focused culture.
• Ensures food safety, cleanliness and Life Time brand standards on every shift.

Skills

Leadership

Hospitality

Coaching

POS systems

Inventory management

Communication

Education

High School Graduate or equivalent

College degree in business, culinary arts, hospitality

Job description

Life Time seeks an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role blends service leadership with operational know-how to ensure the cafe runs smoothly and safely, aligned with Life Time’s hospitality standards.

You will coach team members, help manage labor and inventory, uphold food safety, and contribute to business goals while building a guest-centric cafe culture.