Café Manager: Lead Teams & Elevate Guest Experience

Compass Group USA; Menlo Park (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Bon Appetit Management Company is seeking a Café Manager to lead daily café operations and deliver an exceptional dining experience while upholding the highest standards of food quality, service, and hospitality. The role requires energetic leadership to drive team development, financial performance, and compliance across food safety and sanitation.

The ideal candidate excels in a fast-paced setting, enjoys directing teams, and is passionate about guest satisfaction and operational excellence.

Qualifications

• Bachelor’s degree preferred.
• One to three years of food service, hospitality, or café management experience.
• Experience in corporate dining, restaurants, hotels, higher education, healthcare, or other high‑volume food service environments.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety, sanitation, cash handling, inventory management, and daily café operations.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and general computer applications.
• ServSafe or Department of Health Food Safety Certification preferred.

Responsibilities

• Lead, coach, train, and develop a team of food service associates to deliver exceptional customer service.
• Oversee the daily operation of the café, ensuring efficiency, quality, and consistent execution of company standards.
• Plan, promote, and execute special events, promotions, and café initiatives that enhance the guest experience.
• Monitor food quality, cleanliness, food safety, and sanitation to ensure compliance with all regulatory and company standards.
• Manage inventory, labor, operating expenses, and cash handling while supporting financial goals and budget expectations.
• Identify opportunities to improve operational efficiency, customer satisfaction, and overall business performance.
• Foster a positive, collaborative work environment focused on teamwork, accountability, and hospitality.
• Build strong relationships with clients, guests, and internal partners.
• Perform other duties as assigned.

Job description

Bon Appetit Management Company is seeking a Café Manager to lead daily café operations and deliver an exceptional dining experience while upholding the highest standards of food quality, service, and hospitality. The role requires energetic leadership to drive team development, financial performance, and compliance across food safety and sanitation.

The ideal candidate excels in a fast-paced setting, enjoys directing teams, and is passionate about guest satisfaction and operational excellence.