Cafe Manager: Lead Food, Service & Vendors

Paycom; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Job summary

The Children's Museum of Phoenix seeks a Café Manager to oversee the museum café, Delish / Delicioso, including vendor coordination, ordering, cost control, and revenue growth. You will lead the café team, ensure a clean dining area, and deliver excellent customer service to museum families.

You will mentor staff, maintain a fresh menu, ensure health inspections compliance, manage POS transactions, and contribute to annual budgeting and promotional plans for the café.

Qualifications

• High School graduate or GED.
• Minimum 3 years of food service experience preferred.
• Minimum 1 year supervisory experience required.
• Must have or obtain state Manager Food Handlers Card.
• TOAST software experience is preferred.
• Fluency in Spanish and/or other languages desirable.

Responsibilities

• Welcome and acknowledge all visitors to the Museum.
• Mentor Lead Café Associate and Café Associates.
• Keep Café menu fresh and exciting.
• Recruit Café staff.
• Develop and maintain training materials and performance expectations for Café Team.
• Prepare for compliance with health inspections by authorities.
• Process invoices/payments in a timely manner.
• Manage point of sale software and pricing.
• Develop promotional plans for the business year.

Skills

Customer service

Team leadership

Staff training

Budgeting

Food service

Health & safety

POS software

Spanish language (desirable)

Education

High School diploma or GED

Manager Food Handlers Card (state)

Tools

TOAST software

Altru (training)

Job description

The Children's Museum of Phoenix seeks a Café Manager to oversee the museum café, Delish / Delicioso, including vendor coordination, ordering, cost control, and revenue growth. You will lead the café team, ensure a clean dining area, and deliver excellent customer service to museum families.

You will mentor staff, maintain a fresh menu, ensure health inspections compliance, manage POS transactions, and contribute to annual budgeting and promotional plans for the café.