Café Ambassador & Digital Banking Guide

capitalone; Portland (OR); Sur place; USD 48 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision coverage fromDay

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Threads line – custom beverage

Dedicated coffee perk

Résumé du poste

Capital One seeks a Café Ambassador for Pioneer Courthouse Square in Portland. You will be the face of Capital One’s mission, guiding guests through digital banking and connecting the community with our programs in a vibrant cafe environment.

You’ll engage guests, share the value of Capital One products, and help them master mobile tools. This role emphasizes service quality over sales quotas and supports events and community partnerships.

Qualifications

• High School Diploma, GED, or Equivalent Certification required.
• Preferred: Associate’s degree and 2+ years of banking or retail/customer-facing experience.
• Strong written and verbal communication skills and proficiency in G-Suite.

Responsabilités

• Engage with guests in a high-energy community space to represent Capital One.
• Share the value of Capital One products through conversations, not sales quotas.
• Guide customers through digital tools and mobile banking while troubleshooting tech issues.
• Host and support local events to promote financial health and brand partnerships.
• Advocate for customers, resolve issues while complying with regulatory requirements.
• Foster an inclusive, welcoming culture and stay flexible with shifting schedules.

Connaissances

Customer service

Communication skills

G-Suite proficiency

Formation

High School Diploma or GED

Associate’s degree

Outils

G-Suite

Description du poste

Capital One seeks a Café Ambassador for Pioneer Courthouse Square in Portland. You will be the face of Capital One’s mission, guiding guests through digital banking and connecting the community with our programs in a vibrant cafe environment.

You’ll engage guests, share the value of Capital One products, and help them master mobile tools. This role emphasizes service quality over sales quotas and supports events and community partnerships.