Café Ambassador & Digital Banking Guide

Capital One; Washington (District of Columbia); On-site; USD 52,624 - 57,408; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Mental Health support

Job summary

Capital One is hiring a Café Ambassador in Washington, D.C. to connect with guests, promote banking services, and support local events. The role emphasizes empowerment, community building, and a non-traditional banking approach, steering clear of high-pressure sales tactics.

Applicants should possess a strong customer service background, and at least a high school diploma. Benefits include comprehensive health coverage, paid time off, and flexibility in work schedules, reflecting Capital One’s commitment to employee well-being.

Qualifications

• At least 1 year of Retail, Sales, or Customer Service experience.
• Strong written and oral communication skills.
• 2+ years of Retail or Customer-facing experience preferred.

Responsibilities

• Engage with guests in a high-energy environment.
• Share the value of Capital One’s products through genuine conversation.
• Guide customers through digital banking tools.

Skills

Customer service experience

Communication skills

Problem-solving

Education

High School Diploma, GED, or Equivalent

Associate’s degree (preferred)

Tools

G-Suite

Job description

Capital One is hiring a Café Ambassador in Washington, D.C. to connect with guests, promote banking services, and support local events. The role emphasizes empowerment, community building, and a non-traditional banking approach, steering clear of high-pressure sales tactics.

Applicants should possess a strong customer service background, and at least a high school diploma. Benefits include comprehensive health coverage, paid time off, and flexibility in work schedules, reflecting Capital One’s commitment to employee well-being.