Business Tech Support Specialist

T-MOBILE USA, Inc.

Atlanta (GA)

On-site

USD 45,000 - 81,000

Full time

7 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Transit benefits

Job summary

T-Mobile USA, Inc. is seeking a Specialist in Business Tech Support to deliver advanced technical support and solutions for business technology systems. This role partners with IT and business units to troubleshoot issues, optimize infrastructure, and ensure continuity of operations.

The position emphasizes minimal downtime, seamless integration of new technologies, and ongoing productivity improvements. Eligible employees enjoy a comprehensive benefits package and opportunities for growth

Qualifications

Requires a High School Diploma or GED.
<2 years providing technical IT support preferred.
Experience troubleshooting desktops, laptops, servers, mobile devices preferred.

Responsibilities

Troubleshoots and resolves complex technical issues impacting business operations.
Collaborates with IT and business teams to optimize technology infrastructure.
Supports integration of new technologies into existing systems.
Ensures minimal downtime and maximum productivity of business tech systems.
Maintains operational reliability and technological excellence.
Enhances overall business efficiency through advanced technical support.