Business Tech Support Specialist

T-Mobile; Atlanta (GA); On-site; USD 45,000 - 81,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Money coaches

Job summary

T-Mobile is seeking a Specialist in Business Tech Support to provide advanced technical support for business technology systems. You will troubleshoot complex issues and help optimize technology infrastructure to minimize downtime and maximize productivity.

Collaborate with IT and business teams, support the integration of new technologies, and drive efficiency while upholding T-Mobile's reputation for technological excellence and reliability.

Qualifications

• High School Diploma/GED required.
• 2+ years preferred providing technical support for IT equipment, software, and mobile devices.
• Experience troubleshooting desktops, laptops, and servers helpful.

Responsibilities

• Troubleshoots and resolves complex technical issues impacting business operations.
• Collaborates with IT and business teams to optimize technology infrastructure.
• Supports the integration of new technologies into existing systems.
• Ensures minimal downtime and maximum productivity of business technology systems.
• Maintains operational reliability and technological excellence.
• Enhances overall business efficiency through advanced technical support.

Skills

Problem Solving

Technical Support

Collaboration

Microsoft Office Proficiency

Education

High School Diploma/GED

Tools

Microsoft Office 365

Windows/macOS

Job description

T-Mobile is seeking a Specialist in Business Tech Support to provide advanced technical support for business technology systems. You will troubleshoot complex issues and help optimize technology infrastructure to minimize downtime and maximize productivity.

Collaborate with IT and business teams, support the integration of new technologies, and drive efficiency while upholding T-Mobile's reputation for technological excellence and reliability.