Mobile Tech Sales Specialist

T-Mobile; Fargo (ND); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is hiring for a role that supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction and loyalty. The position emphasizes learning digital tools, optimizing customer interactions, and contributing to team goals, with opportunities to grow in a dynamic retail setting.

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer advocate

Competitive drive

Team collaboration

Customer needs balancing

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a role that supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction and loyalty. The position emphasizes learning digital tools, optimizing customer interactions, and contributing to team goals, with opportunities to grow in a dynamic retail setting.