Business Services Office Manager

America Stone And Cabinet Llc; Knightdale (NC); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Paid Federal Holidays

Employee discounts

Paid time off

Job summary

America Stone And Cabinet Llc is seeking an Office Manager to oversee daily office operations and support accounting, customer service, inventory, and administrative functions. The role requires QuickBooks proficiency, invoicing, AR/AP handling, and strong organizational skills.

The ideal candidate will manage invoices, payments, and bank deposits, coordinate with warehouse and sales, and maintain accurate records.

Qualifications

• Strong organizational and time-management skills required.
• Experience in invoicing, accounts receivable and accounts payable preferred.
• Good communication and customer-service abilities required.
• Proficient in using QuickBooks and MS Office applications.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage daily office operations and ensure tasks are completed accurately and on time.
• Use QuickBooks for daily accounting and bookkeeping tasks.
• Create and manage invoices, sales receipts, payments, bills, and bank deposits.
• Manage accounts receivable and accounts payable.
• Review customer accounts, statements, and payments; follow up on past-due balances.
• Reconcile customer payments, checks, ACH/Zelle payments, deposits, and bank transactions.
• Maintain inventory records and assist with adjustments, returns, and discrepancies.
• Process customer orders and coordinate with warehouse and sales teams.
• Maintain customer files, pricing information, and purchase records.
• Answer calls, emails, and customer inquiries professionally.
• Assist management with reports and documentation; identify discrepancies.

Skills

Organizational skills

Time management

Communication

Customer service

Attention to detail

Problem solving

Multitasking

Self-motivation

Tools

QuickBooks

Excel

Word

Job description

Benefits:

Paid Federal Holidays

Employee discounts

Paid time off

Office Manager We are looking for a responsible, organized, detail-oriented, and dependable Office Manager to manage daily office operations and support our accounting, customer service, inventory, and administrative functions.

Key Responsibilities

• Manage daily office operations and ensure tasks are completed accurately and on time.
• Use QuickBooks for daily accounting and bookkeeping tasks.
• Create and manage Invoices, Sales Receipts, Receive Payments, Bills, and Bank Deposits.
• Manage Accounts Receivable (A/R) and Accounts Payable (A/P).
• Review customer accounts, statements, outstanding balances, credits, and payments.
• Follow up with customers regarding past-due balances and payment status.
• Reconcile customer payments, checks, ACH/Zelle payments, deposits, and bank transactions.
• Maintain accurate inventory records and assist with inventory adjustments, returns, and discrepancies.
• Process customer orders and coordinate with the warehouse and sales team.
• Maintain customer files, pricing information, purchase records, and other company documents.
• Answer phone calls, emails, and customer inquiries professionally.
• Communicate effectively with customers, vendors, employees, warehouse staff, and management.
• Assist management with reports, documentation, employee records, and other administrative duties.
• Identify accounting, inventory, or customer account discrepancies and report them promptly.
• Keep the office organized and ensure company procedures are followed.
• Handle confidential company and customer information responsibly.

Requirements

• QuickBooks experience is required.
• Previous experience in office management, bookkeeping, accounting support, or administrative management is strongly preferred.
• Strong understanding of invoicing, A/R, A/P, customer statements, payments, and bank deposits.
• Strong computer skills, including Microsoft Excel, Word, email, and general office software.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong communication and customer-service skills.
• Ability to work independently and solve problems without constant supervision.
• Reliable, responsible, and willing to take ownership of assigned responsibilities.
• Experience in warehouse, wholesale, construction materials, cabinets, countertops, stone, or similar industries is a plus.

Preferred Qualifications

• Experience managing customer accounts and collections.
• Experience with inventory management.
• Experience reconciling customer payments and bank transactions.
• Experience preparing reports for management.
• Bilingual English/Chinese or English/Spanish is a plus, but not required.

Schedule

Monday – Friday: 7:00 AM – 4:00 PM Saturday: 9:0 AM – 1:00 PM

We are looking for someone who is not only able to complete assigned tasks, but who can also take responsibility for office operations, identify problems, follow up on unfinished matters, and make sure important tasks do not fall through the cracks.