Business Process & Improvement Specialist

City-of-Austin; Austin (TX); Hybrid; USD 66,000 - 82,000; Full time

Job summary

City of Austin is seeking a Business Process Specialist to support project management, data analysis, and process improvements within the Planning Department. The role involves planning, executing, and closing projects, maintaining databases, and preparing recommendations for policy changes.

Hybrid work option available with some evening/weekend meetings. A Bachelor’s degree and one year of related experience are required; more experience can substitute education.

Qualifications

• Bachelor’s degree in a related field and 1 year of related experience.
• Experience may be substituted for education up to a maximum of four years.
• Knowledge of planning processes, project management, and performance measures.
• Experience with Legistar and BCIC Software preferred.
• Hybrid schedule available; may require evening/weekend meetings.

Responsibilities

• Assist in planning, executing and closing projects across operational and administrative settings.
• Develop and maintain databases to support data analysis for business projects.
• Prepare recommendations for new or revised policies, procedures, and process changes.
• Write reports summarizing findings, data collection methods, and options.
• Establish project schedules, update status reports, and communicate progress.
• Facilitate meetings and document action items using flowcharting methods.

Skills

Project management

Data analysis

Communication

Research methods

Problem solving

Team collaboration

Education

Bachelor’s degree in a related field

Tools

Legistar

BCIC Software

Job description

City of Austin is seeking a Business Process Specialist to support project management, data analysis, and process improvements within the Planning Department. The role involves planning, executing, and closing projects, maintaining databases, and preparing recommendations for policy changes.

Hybrid work option available with some evening/weekend meetings. A Bachelor’s degree and one year of related experience are required; more experience can substitute education.