Hybrid Business Process & Projects Specialist

City of Austin; Austin (TX); Hybrid; USD 62,000 - 78,000; Full time

Job summary

The City of Austin is seeking a Business Process Specialist to provide professional level support in project management, quality management, performance measurement, change management and business process improvement. You will assist senior consultants and leaders, develop databases, write reports and manage project schedules in a hybrid work environment.

Preferred qualifications include a Bachelor's degree with related experience, strong MS Office skills, and ability to collaborate with teams

Qualifications

• Bachelor's degree in a field related to the job with 1 year of related experience (experience may substitute education).
• Ability to multi-task and organize processes and calendars.
• Experience in business writing, memos, PowerPoints, Excel reports, and calendar management.

Responsibilities

• Assist in planning, executing and closing projects across operations and administrative areas.
• Develops and maintains databases to support data analysis for business projects.
• Prepares recommendations for policy and process changes/improvements.
• Writes reports summarizing findings, data collection, and options.
• Establishes project schedules and maintains status reports.
• Communicates project/status to stakeholders.
• Performs data analysis, identifies trends, and evaluates data quality.
• Facilities and documents meetings and action items using flowcharting techniques.
• Maintains positive relationships with managers, staff and stakeholders.

Skills

Data analysis

Problem solving

Oral and written communication

Computers and software

Project management methods

Change management

Business process improvement

Research methodologies

Education

Bachelor's degree in related field

Tools

Microsoft Office

Project planning software

Job description

The City of Austin is seeking a Business Process Specialist to provide professional level support in project management, quality management, performance measurement, change management and business process improvement. You will assist senior consultants and leaders, develop databases, write reports and manage project schedules in a hybrid work environment.

Preferred qualifications include a Bachelor's degree with related experience, strong MS Office skills, and ability to collaborate with teams