Business Process Consultant Intermediate

University of Michigan; Ann Arbor (MI); Híbrido; USD 70 000 - 100 000; Tempo integral

Resumo da oferta

University of Michigan in Ann Arbor is seeking a Business Process Consultant Intermediate to support the Ambulatory Care Services operations. You will coordinate activities, analyze data, and drive process improvements across leadership teams to advance strategic goals and optimize workflow efficiency.

The role requires strong organizational skills, comfort with data sets, and collaboration across clinical and administrative stakeholders in a complex health system.

Qualificações

• Bachelor's degree in health services administration, industrial engineering, business administration, or equivalent.
• Minimum of 5 years progressive work experience in clinical operations, project management, process improvement and/or data analysis.
• Experience with analytical tools including Excel, Tableau, Power BI or similar applications.
• Ability to work effectively with ambulatory leaders, physician faculty, administrative staff and teams across the organization.
• Strong strategic, systems-based thinking with the ability to synthesize complex data into actionable insights.

Responsabilidades

• Represent the Office of the ACS Senior Director of Patient Access Services & Business Operations on projects, meetings, initiatives and issues within the department.
• Plan, coordinate and facilitate key discussions within Ambulatory Care Services (ACS).
• Manage short-term projects independently, conduct business process analysis and implement improvements.
• Analyze proposals on moderate to complex initiatives, make recommendations and implement action plans.
• Gather and synthesize complex data to inform decision-making and communications for broad audiences.
• Plan, track, report and close out projects.
• All other duties as assigned.

Conhecimentos

Leadership

Communication

Organizational skills

Problem solving

Stakeholder management

Formação académica

Bachelor's degree in health services administration, industrial engineering, business administration, or equivalent

Ferramentas

Excel

Tableau

Power BI

Descrição da oferta de emprego

Business Process Consultant Intermediate

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Job Summary

This position is a member of the Business Operations team within Michigan Medicine, Ambulatory Care Services (ACS). This individual will be responsible for a wide variety of activities to enable the effectiveness of the ACS Business Operations team by supporting the execution of the portfolio of the Senior Director of ACS Business Operations by coordinating, key activities, gathering and analyzing data and support agenda planning for various leadership meetings.This individual will also be assigned to lead, drive and manage work that supports the strategies, initiatives, and goals of office of the organization. The individual must have strong organizational skills, comfort with working with data sets and solid knowledge of clinical workflows. An ideal candidate will have a demonstrated ability to be proactive, organized, approachable, collaborative and intuitive.

Responsibilities*

• Represent the Office of the ACS Senior Director of Patient Access Services & Business Operations on projects, meetings initiatives and issues within the department.
• High-level administrative planning, coordination and facilitation of key discussions within Ambulatory Care Services (ACS).
• Ability to manage short term projects independently operate and perform business process analysis and recommend/implement improvements
• Prepares and/or analyzes proposals on moderate to complex initiatives, making recommendations, action plans and implementing as appropriate.
• Ability to effectively gather and synthesize complex data and information to support succinct communications to influence decision-making and inform broad audiences.
• Responsible for planning, tracking reporting and closing out projects
• All other duties as assigned.

Required Qualifications*

• Bachelor?s degree in health services administration, industrial engineering, business administration, or an equivalent combination of education and experience.
• Minimum of 5 years progressive work experience in clinical operations, project management, process improvement and/or data analysis
• Experience working with various analytical tools including Excel, Tableau, Power BI or similar applications
• Demonstrated by the ability to work effectively with ambulatory leaders, physician faculty, administrative staff and teams across various disciplines across the organization.
• Strategic, systems-based thinking with the ability to synthesize complex data into valuable and actionable insights.
• Demonstrated problem solving, influence and conflict resolution skills.
• Strong leadership, communications and organizational skills.

Desired Qualifications*

• Knowledge of Michigan Medicine?s systems, policies and procedures

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

Monday - Friday, 8am-5pm, Day shift. Full Time, 40 hours per week.

Work Locations

Michigan Medicine building at Green Rd, Ann Arbor MI.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Working Title

Business Process Consultant Intermediate