Business Operations Manager

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Remote-first culture with home office

Flexible PTO

Medical, dental, vision insurance 100%

401(k) plan

Parental leave

Job summary

Ladders is seeking a Business Operations Manager to shape how the organization runs by strengthening operating rhythms, improving cross-functional execution, and supporting leadership with clear decision-making frameworks. This remote role partners with senior leaders to turn strategy into action and remove friction across workflows.

The ideal candidate thrives in ambiguity, combining rigorous analysis with clear communication and disciplined operations to drive visible impact and sustainable

Qualifications

• 5-10+ years in business operations or similar high-responsibility roles.
• Proven track record of improving team coordination and execution.
• Comfortable navigating between analysis and communication.
• Experience engaging with senior executives and external stakeholders.
• Strong quantitative skills with a knack for data synthesis.
• Meticulous attention to detail while maintaining a holistic view.
• Ability to create structure in ambiguous environments.

Responsibilities

• Build and enhance the company's operating system and decision-making processes.
• Drive cross-functional initiatives by clarifying ownership and timelines.
• Support strategic planning by translating company goals into actionable plans.
• Improve internal workflows by identifying and addressing bottlenecks.
• Develop decision support tools that help leadership make quick, informed choices.
• Increase visibility into execution across the business to identify and address issues.
• Collaborate with leadership on high-priority operational projects and initiatives.

Skills

5-10+ years ops

Team coordination

Analysis & communication

Executive engagement

Data synthesis

Attention to detail

Structure in ambiguity

Job description

For our client, we are seeking a Business Operations Manager to join the team of a leader in the Information Technology space.

This role will help shape how the organization runs by strengthening operating rhythms, improving cross-functional execution, and supporting leadership with clear decision-making frameworks. You will partner closely with senior leaders and stakeholders to turn strategy into action, remove friction from key workflows, and increase visibility across the business. The ideal candidate thrives in ambiguous environments and brings a blend of analytical rigor, communication skills, and operational discipline.

Location: Remote

Compensation: $110,000 – $130,000 annually

Responsibilities

• Build and enhance the company's operating system and decision-making processes
• Drive cross-functional initiatives by clarifying ownership and timelines
• Support strategic planning by translating company goals into actionable plans
• Improve internal workflows by identifying and addressing bottlenecks
• Develop decision support tools that help leadership make quick, informed choices
• Increase visibility into execution across the business to identify and address issues
• Collaborate with leadership on high-priority operational projects and initiatives

Qualifications

• 5-10+ years in business operations or similar high-responsibility roles
• Proven track record of improving team coordination and execution
• Comfortable navigating between analysis and communication
• Experience engaging with senior executives and external stakeholders
• Strong quantitative skills with a knack for data synthesis
• Meticulous attention to detail while maintaining a holistic view
• Ability to create structure in ambiguous environments

Benefits

• Remote-first work culture with stipends for home office setup
• Flexible PTO policy for adequate recharging
• 100% coverage for employee medical, dental, and vision insurance
• Company-funded 401(k) plan
• Parental leave for new parents

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.