Operations Manager 2

Intelliswift; New York (NY); On-site; USD 100,289,000 - 114,616,000; Full time

Job summary

Intelliswift is seeking a Business Operations/PMO professional in New York, fully onsite, to support operating cadences, executive reporting, and financial processes. The role collaborates with senior stakeholders and cross-functional teams to drive accountability and timely delivery.

The candidate will coordinate multi-team activities, maintain trackers, prepare concise leadership updates, and assist with budgets and forecasts, using tools like Excel, Airtable, Salesforce, and SharePoint.

Qualifications

• 2-4 years of experience in business operations, project/program management, PMO, strategy operations, or a related role; experience in technology, media, or digital platforms preferred.
• Excellent written and verbal communication skills, with demonstrated ability to synthesize information clearly and concisely.
• Strong organizational and project-management skills with the ability to manage multiple workstreams and deadlines.
• Comfortable working with senior stakeholders and proactively following up to drive accountability.
• Strong attention to detail and sound judgment when handling executive-facing materials.
• Strong Excel / spreadsheet skills and comfort working with budgets, percentages, forecasts, and basic financial analysis.
• Experience with collaboration and project-management tools such as Microsoft Office, SharePoint, Slack, Airtable, Salesforce, or similar platforms.
• Proactive, resourceful, dependable, and comfortable operating in a fast-moving environment with limited direction.

Responsibilities

• Operating Cadence & Project Management: Coordinate recurring business processes, maintain action-item trackers, align agendas and timelines across stakeholders, and upkeep dashboards and trackers.
• Executive Reporting & Team Operations: Compile updates into leadership-ready reports, support executive presentations, distill key takeaways, capture notes and follow-up actions.
• Business Operations & Financial Support: Assist monthly budget and financial reporting, track actuals and variances, work with Finance to resolve reporting and invoicing issues, and support ad hoc financial analysis.

Skills

Stakeholder Management

Business Analysis

Process Improvement

Job description

Job-ID33169236Reference26-04375Remote50% RemotePay rate range - $35/hr. to $40/hr.

Schedule: Fully onsite

Job Description

Top skills

• Stakeholder Management
• Business Analysis
• Process Improvement

KEY RESPONSIBILITES/REQUIREMENTS

Key Responsibilities

• Operating Cadence & Project Management (35%)
  • Coordinate and help run recurring business processes, including leadership reviews, deal reviews, team meetings, and other operating cadences.
  • Maintain action-item trackers and proactively follow up with owners to ensure commitments are completed on time.
  • Coordinate agendas, presenters, materials, and timelines across multiple stakeholders.
  • Maintain team dashboards, Airtable / Salesforce trackers, shared documentation, and other operating tools.
  • Identify gaps, inconsistencies, or missed deadlines and escrow issues when appropriate.
  • Support cross-functional projects and process improvements as business needs evolve.
• Executive Reporting & Team Operations (35%)
  • Collect and synthesize updates from multiple teams into concise, leadership-ready weekly and recurring reports.
  • Support development and refinement of executive presentations, ensuring materials are clear, consistent, and aligned to the intended audience.
  • Distill complex or fragmented information into key takeaways, risks, decisions, and action items.
  • Capture meeting notes, decisions, and follow-up actions and distribute clear summaries.
  • Support onboarding, documentation, and other team-wide operational needs as required.
• Business Operations & Financial Support (30%)
  • Support monthly budget and financial reporting, including tracking actuals, forecasts, expenses, and variances.
  • Maintain accurate records across key financial and operational trackers.
  • Partner with Finance and internal stakeholders to resolve reporting, payment, invoicing, and expense-related issues.
  • Track business commitments, upcoming milestones, and other inputs that may impact financial planning.
  • Support ad hoc business and financial analysis for leadership.

Qualifications

• 2-4 years of experience in business operations, project/program management, PMO, strategy operations, or a related role; experience in technology, media, or digital platforms preferred.
• Excellent written and verbal communication skills, with demonstrated ability to synthesize information clearly and concisely.
• Strong organizational and project-management skills with the ability to manage multiple workstreams and deadlines.
• Comfortable working with senior stakeholders and proactively following up to drive accountability.
• Strong attention to detail and sound judgment when handling executive-facing materials.
• Strong Excel / spreadsheet skills and comfort working with budgets, percentages, forecasts, and basic financial analysis.
• Experience with collaboration and project-management tools such as Microsoft Office, SharePoint, Slack, Airtable, Salesforce, or similar platforms.
• Proactive, resourceful, dependable, and comfortable operating in a fast-moving environment with limited direction.