Business Office Manager (BOM)

Centers Health Care; City of Schenectady (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Schenectady Center for Rehabilitation and Nursing is seeking an experienced Business Office Manager to oversee billing, admissions, and resident financial matters in Schenectady, NY. This fast-paced role requires exceptional organizational skills and meticulous attention to detail while collaborating with residents, families, and internal departments.

The ideal candidate will have office/finance experience and familiarity with Medicare/Medicaid processes, with a demonstrated ability to discuss

Qualifications

• Experience with Medicare, Medicaid, managed care, and insurance processes preferred.
• Ability to discuss financial matters with residents and families professionally.
• Learn and navigate multiple computer programs and databases efficiently.
• High level of accuracy and meticulous attention to detail.

Responsibilities

• Meet with residents and families to discuss financial responsibilities and payment obligations.
• Assist Medicaid applicants with gathering and submitting required documentation.
• Maintain accurate resident census information within billing and clinical software systems.
• Collect private-pay balances and resident income owed to the facility.
• Assist with insurance verification and authorization processes; manage and distribute resident trust funds.
• Ensure all admission and financial agreements are completed and properly executed.
• Collaborate with interdisciplinary teams to ensure accurate financial and resident records.
• Perform additional duties as assigned.

Skills

Office/finance experience

Attention to detail

Organizational skills

Resident/family communication

Job description

Schenectady Center is seeking an experienced and detail-oriented Business Office Manager (BOM) to join our team in Schenectady, NY.

This is not a typical office position. The role is fast-paced and requires exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities while working closely with residents, families, and internal departments. The ideal candidate has prior office/finance experience.

REQUIREMENTS:

• Experience with Medicare, Medicaid, managed care, and insurance processes preferred
• Confidence and professionalism when discussing financial matters with residents and families
• Ability to learn and navigate multiple computer programs and databases efficiently
• Exceptional attention to detail with a high level of accuracy
• Strong organizational, time-management, and follow-through skills
• Ability to thrive in a fast-paced environment while managing competing priorities

DUTIES:

• Meet with residents and families to discuss financial responsibilities and payment obligations
• Assist Medicaid applicants with gathering and submitting required documentation
• Maintain accurate resident census information within billing and clinical software systems
• Collect private-pay balances and resident income owed to the facility
• Assist with insurance verification and authorization processesManage and distribute resident trust funds
• Ensure all admission and financial agreements are completed and properly executed
• Collaborate with interdisciplinary teams to ensure accurate financial and resident records
• Perform additional duties as assigned

About us:

Schenectady Center for Rehabilitation and Nursing is a 240-bed rehabilitation and skilled nursing facility located near the lively, reinvigorated downtown. With a long tradition of supporting the community—and being an active part of it—Schenectady Center is one of the newest in all of New York State with modern fixtures, contemporary features, and the latest amenities throughout. Our patient-centered therapy sessions are delivered by our caring, compassionate, expert team and will ensure that your program is tailored to your specific rehabilitation needs. Schenectady Center is a proud member of the Centers Health Care Consortium.

Equal Opportunity Employer –M/F/D/V