Business Office Manager

Phoenix Senior Living; Watkins (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Phoenix Senior Living is seeking a Business Office Manager for The Pearl at Watkins Centre in Iowa. The role reports to the Executive Director and oversees office operations, payroll, HR administration, and financial controls.

You will maintain filing systems, manage records retention, recruit and train staff, and monitor budgets. The position emphasizes process improvement, compliance, and teamwork to support community operations.

Qualifications

• 1 year related experience; Associate/Bachelor degree preferred.
• Supply management and budgeting experience.
• Ability to multi-task and supervise staff.
• Promoting process improvement and inventory control.

Responsibilities

• Maintain office operations and payroll; handle administrative staff.
• Define retention, protection, retrieval, transfer, and disposal of records.
• Plan office systems, layouts, and equipment procurement.
• Establish standards, measure results, and adjust policies.
• Schedule and supervise employees; recruit and train staff.
• Coach and develop staff; monitor performance.
• Attend educational workshops to update knowledge.
• Achieve financial objectives by managing budgets and variances.
• Contribute to team goals as needed.

Skills

Supply management

Budget tracking

Delegation

Staffing

Process management

Multi-tasking

Supervision

Standards development

Process improvement

Inventory control

Reporting

Education

Associate/Bachelor degree preferred

Job description

The Pearl at Watkins Centre is seeking a Business Office Manager to join their team!

The Business Office Manager reports directly to Executive Director.

Purpose

Business Office | Administrative Supports community operations by maintaining office systems and administrative staff. Responsible for associate recognition and engagement, performance management and evaluations. Responsible for financial management and systems related business processes such as: Payroll & Human Resources Administration and information Monitoring /Process and Systems Financial Systems Close and Management Business Processes -Key Controls Technical / Professional Knowledge of Quality Assurance.

Principle Duties And Responsibilities

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; Implementation of filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Maintains office staff by managing the recruitment, selection, orientation, and training of associates.
• Maintains administrative staff job results by coaching, counseling, and disciplining associates; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
• Achieves financial objectives by implementing set budget; analyzing variances and initiating corrective actions.
• Contributes to team effort by accomplishing related results as needed.

Requirements

Skills/Qualifications:

• 1 year related experience, Associate/Bachelor degree preferred. Supply Management, Informing Others, Tracking/Analyzing Budget Expenses, Delegation, Staffing, and Managing Processes, ability to multi task, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, and Reporting Skills.

Physical Requirements

• In an 8 hour workday, associate may stand / walk:
  • Hours at one time: 0 - 2
  • Total hours/ day: 4-6
• In An 8 Hour Workday, Associate May Sit:
  • Hours at one time: 0 - 4
  • Total hours/ day: 4-6
• In An 8 Hour Workday, Associate May Drive:
  • 30-60 minutes, 1-2 times a week
• Associate will support / assist: (Maximum lbs)
  • Frequency: 50 lbs
  • Occasionally: 150 lbs
• Associate will lift / carry (Maximum lbs)
  • Frequency: 40 lbs
  • Occasionally: 70 lbs
  • Height of lift: 3-4 feet
  • Distance of carry: 30 yards
• Associate Will Use Hands For Repetitive
  • Simple grasping, pushing, and pulling, fine manipulation
• Associate Should Be Able To
  • Bend: Occasionally
  • Squat: Occasionally
  • Kneel: Occasionally
  • Climb: Occasionally
  • Reach: Occasionally, 3 feet